7-Day Return Policy
Effective Date: [Date]
Thank you for shopping at Sneak & Shirts. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your order, we’re here to help.
Return Eligibility
To be eligible for a return, the following conditions must be met:
The return request must be initiated within 7 days of receiving the product.
The item must be unused, in the same condition as received, and in its original packaging.
Proof of purchase is required.
Return Process
To initiate a return, please follow these steps:
Contact our customer support team at [support@shop.trinityhere.com] within 7 days of receiving the product, providing your order number and reason for the return.
Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number.
Package the item securely, including all original packaging and accessories, and clearly mark the RA number on the outside of the package.
Ship the item to the address provided by our customer support team. Please note that the cost of return shipping is the responsibility of the customer.
Replacement
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your return. If approved, we will proceed to replace the item with the same or a similar product of equal value.
Refunds
Please note that this return policy does not provide for refunds. We only offer replacements for eligible items.
Exceptions
The following items are not eligible for return:
Products without a valid proof of purchase.
Items returned more than 7 days after receipt.
Products that show signs of use or damage.
Contact Us
If you have any questions about our return policy, please contact our customer support team at [support@shop.trinityhere.com].